Topic
Care and fixes
Product buildup on plates and barrels makes a tool drag and heat unevenly. Flashing lights or a tool that stops heating usually point to auto shut off, a lock setting or a cord fault.
- Clean the plates
- unplugged and fully cool
Buildup from styling products bakes onto plates and barrels. Clean only when the tool is unplugged and cool, with a soft damp cloth; check the manual before using any cleaner, especially on coated plates.
Flashing lights often mean the tool is still heating, has gone into auto shut off, or is showing a fault. The manual for your model lists what each pattern means.
A tool that stops heating or cuts out when the cord moves may have a damaged cord or swivel. Stop using it and contact the maker; do not open a heated tool yourself.
Common mistakes
- Cleaning a hot or plugged in tool.
- Scraping coated plates with anything abrasive.
- Carrying on with a tool that has a damaged cord.
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